| Chiltern Railway Company -> Chiltern Rail, 20.9.2026 Posted by grahame at 17:35, 8th September 2026 |     |
Dear Graham,
From 20th September, Chiltern will be operated by a new company Chiltern Rail Limited as part of a planned transition into public ownership. Although the legal operator is changing, you'll continue to see the same Chiltern Railways, and the same teams running your trains.
Responsibility for your personal data will transfer from The Chiltern Railway Company Limited to Chiltern Rail Limited. This is a legal change only - your data will continue to be handled in the same systems, by the same teams, and used for the same purposes.
You don't need to take any action now. The updated privacy notice for Chiltern Rail Limited will be published on 20th September.
Our reasons for collecting and using your data remain unchanged. The new operator will also have some additional responsibilities - such as the Freedom of Information Act - but these won't affect how your data is used day to day.
From 20th September, Chiltern will be operated by a new company Chiltern Rail Limited as part of a planned transition into public ownership. Although the legal operator is changing, you'll continue to see the same Chiltern Railways, and the same teams running your trains.
Responsibility for your personal data will transfer from The Chiltern Railway Company Limited to Chiltern Rail Limited. This is a legal change only - your data will continue to be handled in the same systems, by the same teams, and used for the same purposes.
You don't need to take any action now. The updated privacy notice for Chiltern Rail Limited will be published on 20th September.
Our reasons for collecting and using your data remain unchanged. The new operator will also have some additional responsibilities - such as the Freedom of Information Act - but these won't affect how your data is used day to day.
