| Govia Thameslink Railway Posted by Chris from Nailsea at 22:51, 17th April 2026 |     |
From the BBC:
Train fares will not increase this year, Govia says
Louis Rambaud, chief customer officer for Govia, has been answering questions on BBC Radio Sussex
As Govia Thameslink Railway prepares for renationalisation on 31 May, the company's chief customer officer shared his vision for the future with BBC Radio Sussex.
Louis Rambaud has worked in countries including his native France, as well as Germany, the Netherlands and now the UK.
He talked about what renationalisation meant for the company and commuters, as well as its current services including ticket prices, customer satisfaction and relationship with employees.
The future was bright for commuters, he said, but people who talked to BBC Sussex about their experience on services, said more could be done.
(BBC article continues)
Louis Rambaud, chief customer officer for Govia, has been answering questions on BBC Radio Sussex
As Govia Thameslink Railway prepares for renationalisation on 31 May, the company's chief customer officer shared his vision for the future with BBC Radio Sussex.
Louis Rambaud has worked in countries including his native France, as well as Germany, the Netherlands and now the UK.
He talked about what renationalisation meant for the company and commuters, as well as its current services including ticket prices, customer satisfaction and relationship with employees.
The future was bright for commuters, he said, but people who talked to BBC Sussex about their experience on services, said more could be done.
(BBC article continues)
| Re: Govia Thameslink Railway Posted by Bob_Blakey at 07:59, 18th April 2026 | |
Something of a non-story given that the rail fare freeze was a government (DfT) decision?
